MSC Transportation
Transportation Overview
Our Transportation Program provides safe, reliable, no‑cost rides for active Milford Senior Center members. We help older adults stay connected by offering weekday trips to the Center, local medical appointments, and scheduled grocery shopping. Our friendly drivers ensure each rider is supported with care, comfort, and timely service — making it easier for Milford seniors to stay independent and engaged in the community.
The Milford Senior Center operates a dependable fleet designed to meet the diverse mobility needs of our members. Our vehicles include mini‑vans, as well as 14‑passenger and 20‑passenger buses that accommodate larger groups for daily programs, special events, and community outings. Each vehicle is maintained to high safety standards and driven by trained staff who prioritize comfort, dignity, and timely service. Together, our fleet ensures that Milford’s older adults can travel with confidence and stay connected to the programs, services, and relationships that enrich their lives. For more information, contact Denise Ashley, Transportation Supervisor
Services
Transportation is provided to active members of the Center Monday to Friday
- Grocery store shopping available on Wednesdays & Fridays
- Wednesdays :- Aldi OR Big Y
- Home pick-up time : 10:30 a. m.
- Home drop-off time : 12:15 p. m.
- Fridays :- Dollar Tree
- Home pick-up time : 10:30 a.m.
- Home drop-off time : 11:45 a.m.
- OR
- Shop- Rite
- Home pick-up time : 10:30 a.m.
- Home drop off time : 12.15 p.m.
- Pick-up and drop-off times are approximate.
- 4- bag max per member
- Medical and Dental appointments on
- Monday to Thursday 10:30 AM to 12:30 PM
- Please call Denise Ashley, Transportation Supervisor to schedule transportation.
- 203-877-5131 ex. 2125 Direct: 203-876-6143
- This service is free to members.
Notifying the Public of Rights under Title VI Milford Senior Center
The Milford Senior Center operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Milford Senior Center.
For more information on the Milford Senior Center civil rights program, and the procedures to file a complaint, contact 203-877-5131 x2117, TRS 711; pcmilfordseniorcenter@yahoo.com;
or visit our administrative office at 9 Jepson Drive, Milford, CT 06460.
A complainant may file a complaint directly with the Connecticut Department of Transportation by filing a complaint with the Office of Opportunity and Business Development, Attention: Title VI Coordinator, 2800 Berlin Turnpike, Newington, CT 06111.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
If information is needed in another language, contact 203-877-5131 x2117
ADA SERVICE REQUIREMENTS
The Americans with Disabilities Act of 1990 regulations (37 CFR Subpart G) identify specific service requirements applicable to public and private entities providing transportation service, including but not limited to the following:
Maintenance of Accessible Features:
All providers of transportation service must maintain in operative condition the features required to make facilities and vehicles accessible to individuals with disabilities. These features include lifts, ramps, securement devices, elevators, signage, and systems to facilitate communication. All accessibility features must be repaired promptly.
Lift and Securement Use:
Public and private entities providing transportation service must have a securement system for wheelchairs. Grantees may require that wheelchair users permit their wheelchairs to be secured, but may not deny service on the grounds that a wheelchair cannot be secured. Grantees may not require a wheelchair user to transfer to another seat. Staff must provide assistance upon request or as necessary with lifts, ramps, and securement systems. Grantees must permit individuals with disabilities who do not use wheelchairs to use the vehicle’s lift or ramp.
Service Animals:
Grantees must permit service animals to accompany individuals with disabilities in vehicles and facilities.
Lift Deployment at Any Designated Stop:
Grantees must not refuse to permit a passenger who uses a lift to disembark from a vehicle at any designated stop, unless the lift cannot be deployed, the lift will be damaged if it is deployed, or temporary conditions preclude the safe use of the stop by all passengers.
Service to Persons Using Respirators or Portable Oxygen:
Grantees may not deny service to individuals using respirators or portable oxygen.
Adequate Time for Vehicle Boarding:
Grantees must ensure adequate time for individuals with disabilities to board or disembark a vehicle.
Additional regulations and guidance may be found by going to the Federal Transit Administration’s (FTA) website: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/part-37-transportationservices-individuals-disabilities